TERMS AND CONDITIONS

Introduction

This Agreement is a contract between SimplePay Limited and YOU (our merchant). By using our services and websites you agreed to accept all terms and conditions written in here. You must not use our Payment Gateway, services and websites if you disagree with any of these Terms and Conditions.

Minors or people below 18 years old are not allowed to use our service .

About Us

SimplePay is a Payment Gateway that enables you to receives payment on your website, mobile app or on social media through card payment and direct bank transfer.

As an independent contractor of all purposes, we do not control or take liability for the products or services that are paid for with our service.We do not guarantee the identity of a merchant or user or ensure a buyer or merchant  will complete a transaction.

Intellectual Property Rights

Other than the content you own, under these Terms, SimplePay Limited and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Change of Information

All change of information such as email, bank account details etc shall be done by email to support@simplepay.ng , using the merchants registered email with our service.

Restrictions

You are specifically restricted from all of the following when you signup to use our services

  • Providing false or inaccurate information about yourself or business.
  • Use our payment gateway for fraudulent activities.

 

Certain areas of this Website are restricted from being access by you and SimplePay Limited may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Closing your account

You can close an account by sending an email to support@simplepay.ng. If your have funds in your account kindly click on transfer button to request transfer of funds to your bank account. Note that if your account is under investigation, you shall be held liable for any illegality performed using the account or arising from your account even after the account is closed. By closing your account you have terminated your agreement with SimplePay.

Fraudulent Transactions

We shall not be held liable for any fraudulent transactions. Any transaction flagged as fraud by our system shall be reversed back to the cardholder. An email will be sent to you by our support department to this effect.

Chargebacks

Chargeback occurs when a cardholder request for reversal of a transaction made to you. You shall be liable for any chargeback and the funds shall be deducted from your account accordingly. In a case were product or service were delivered and there is proof, there shall be no reversal of funds.

 

Termination of Account

We may suspend your Account or terminate this Agreement,

  1. If we notice fraudulent transactions on your account
  2. If we are required by Law to do so
  3. If you do not comply with provisions of this Agreement

 

No warranties

Our service is provided “as is,” with all faults, and SimplePay Limited express no representations or warranties, of any kind related to our service.

Limitation of liability

In no event shall SimplePay Limited, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of our service whether such liability is under contract.  SimplePay Limited, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of our service.

Indemnification

You hereby indemnify to the fullest extent SimplePay Limited from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

 

Information Security

We adhere to the highest security standard. We are PCI DSS Level 1 which is the highest security standard by the PCI council responsible for the regulation of Card payment security in the world. The information provided by you and your users are safe on our platform.

Variation of Terms

SimplePay Limited is permitted to revise these Terms at any time as it sees fit, and by using our service you are expected to review these Terms on a regular basis.

Assignment

The SimplePay Limited is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between SimplePay Limited and you in relation to your use of our service, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Nigeria for the resolution of any disputes.